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Our phones line are open from 9AM - 5PM (GMT)

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If you would like to cancel your order please contact our Customer Service on EU, US and UK phone lines below,
Please note our phone lines are open from 9am (GMT) - 5pm (GMT)<ul id="isPasted"><li>German/EU: <a href="tel:+4915735988381" style=" text-decoration: none;">+49 1573 5988381</a></li><li id="isPasted">US: <a href="tel:+18336451094" style=" text-decoration: none;">+1 833 645 1094</a></li><li>UK: <a href="tel:+447481344990" style=" text-decoration: none;">+44 7481 344990</a></li></ul>Alternatively you can submit a cancellation request via email <a data-fr-linked="true" href="mailto:Customerservices@bsimerch.com" id="isPasted">CustomerServices@bsimerch.com</a>Orders can only be cancelled before they have been processed and dispatched. If your order has already been processed or shipped, please refer to our return policy for further instructions on how to return your order for a refund once this has arrived with you.&#xA0;

If you would like to cancel your order please contact our Customer Service team by giving us a call on +44 7481 344990 between 9am-5pm GMT. Alternatively you can submit a cancellation request by following this link. 

Orders can only be cancelled before they have been processed and dispatched. If your order has already been processed or shipped, please refer to our return policy for further instructions on how to return your order for a refund once this has arrived with you.

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I need to cancel my orderUpdated 8 months ago